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24/7 EmergencyPune HQ · Fire safety products & services across India since 2008

Book a Fire Safety Service Visit

Refilling, AMC, fire audit, Form B or training — choose the date and time that suit you, and we will confirm by call or WhatsApp.

FIRENET customer support desk booking a service visit

Book a service visit

Choose a service, date and time. Our team confirms the slot by call or WhatsApp.

Office hours: Mon–Sat 7:30 AM – 8:30 PM · Sun 9 AM – 2 PM. For an emergency, call +91 75664 99966.

From Booking to Report

1

Send your request

Choose the service, date and time and share your site details.

2

We confirm the slot

Our team calls or WhatsApps you to confirm, usually within a few working hours.

3

Visit on the day

A trained technician visits with the right equipment and your service history.

4

Report & reminder

You receive a service report, and we remind you before the next due date.

Frequently Asked Questions

Is my slot confirmed as soon as I submit? +

Your request reaches our team straight away. We call or WhatsApp you to confirm the slot — usually within a few working hours. If your preferred time is not free, we offer the nearest available one.

Is there a charge for the site visit? +

For sites in Pune and PCMC, the first visit to understand your building and give a written quote is free. Refilling, servicing and repairs are charged as per the quote you approve.

Which areas can I book for? +

Pune, Pimpri-Chinchwad and the MIDC belts of Chakan, Bhosari, Talegaon and Ranjangaon. For other cities, send the request and we will confirm availability and schedule.

Can I book on WhatsApp instead? +

Yes. Fill in the form and press “Send on WhatsApp” — the details open in WhatsApp as a ready-to-send message to FIRENET.

Emergency? Don’t wait for a booking.

Call our 24/7 line for pump failures, alarm faults or any fire safety emergency in Pune & PCMC.