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Privacy Policy

Last updated: 30 September 2026

This website is run by Firenet Private Limited (brand name FIRENET), Sarvoday Res, RH-2, opposite Copa Villa Restaurant, Madhuban Colony, Jagtap Dairy, PCMC, Pimpri-Chinchwad, Maharashtra 411027, India. This policy explains what personal information we collect, why we collect it and how we protect it.

Information we collect

  • Enquiries and quotes: your name, phone number, email, company or society name, city and the details you type in our forms.
  • WhatsApp and phone: the messages and details you share with us when you contact us.
  • Orders and quote lists: billing and delivery address, GST number (if you give it), the products and quantities you ask for, and your PIN code. Payment is made by UPI, bank transfer or cheque after we confirm the order; we do not collect or store bank, UPI or card details on this website.
  • Technical data: basic information such as IP address, browser type and pages visited, recorded by our web server for security and to keep the site working.

How we use it

  • To reply to enquiries, prepare quotations and deliver products and services.
  • To send service reminders, reports, invoices and certificates you ask for.
  • To keep records required by law, including tax and accounting records.
  • To improve our website and services.

We do not sell or rent your personal information.

Who we share it with

  • Service providers who help us run the website and deliver enquiry emails.
  • Courier and logistics partners to deliver your order.
  • Government authorities when the law requires it.

Cookies and embedded content

The website stores your quote list and search history only in your own browser (local storage); nothing from it is sent to us until you choose to send it on WhatsApp or by email. Pages may show content from other services such as Google Maps, which may collect data under their own privacy policies. Fonts are served from this website.

How long we keep it

We keep enquiry details for as long as needed to serve you, and order and invoice records for the period required by Indian tax laws.

Your choices

You can ask us to see, correct or delete your personal information, or to stop contacting you, by emailing sales@firenet.co.in. We will reply within a reasonable time, as required by applicable Indian law.

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